1. Introduction

Tigu ("we", "us", "our") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you use our platform at tigu.net.

2. Information We Collect

We may collect the following types of information:

• Account information (name, email address, password)
• Profile information you choose to provide
• Usage data and activity on the platform
• Device and browser information
• Payment information (processed securely through third-party providers)
• Communications you send us

3. How We Use Your Information

We use the information we collect to:

• Provide and improve our platform and services
• Personalise your learning experience
• Process transactions and send related information
• Send administrative information and updates
• Respond to your comments and questions
• Monitor and analyse usage to improve the platform
• Detect and prevent fraudulent or harmful activity

4. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service providers who assist in operating our platform (under strict confidentiality agreements)
• Law enforcement or authorities where required by law
• Other parties with your explicit consent

5. Data Retention

We retain your personal data for as long as your account is active, or as needed to provide services. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it by law (e.g. financial records).

6. Cookies

We use cookies and similar tracking technologies to enhance your experience on the platform. You can control cookie settings through your browser preferences.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data ("right to be forgotten")
• Withdraw consent where processing is consent-based
• Request data portability
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us at tigu.et@gmail.com. We will respond within 30 days.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notification. Continued use of the platform after changes constitutes acceptance of the updated policy.